Soundbox Networks Ltd., Inc.

Scale Your Business with Elite Outsourcing Solutions

24/7 customer support, sales, lead generation, virtual assistants, and AI-powered campaigns — delivered by dedicated teams built around your operation.

soundbox / operations
+12%
1,284
Active Calls
+24%
324
Conversions
live
186
Agents Online
−8%
0:42
Avg Response
Campaign performancelast 24h
Top markets
US
84%
UK
62%
AU
41%
0+
Industries Supported
0/7
Operations
0%
Dedicated Teams
0%
Enterprise Uptime
About Soundbox Networks

An extension of your organization

Soundbox Networks LTD INC is a premier outsourcing and customer engagement firm dedicated to bridging the gap between brands and their target audiences.

We specialize in delivering high-impact outbound and inbound voice and non-voice solutions that prioritize genuine human connection over scripted interactions.

Our dedicated teams help businesses scale efficiently by providing highly skilled professionals across customer support, technology, sales, business operations, and professional services.

Through operational excellence, workforce flexibility, and a client-first mindset, we become an extension of your organization and help drive sustainable business growth.

Global engagement
Dedicated teams
Client-first mindset
Operational excellence
7 departments online
● live
Services

A full-stack outsourcing suite

Every service is staffed by dedicated agents, managed by campaign leads, and backed by enterprise infrastructure.

Lead Generation

Pipeline-ready leads from targeted outbound campaigns.

Lead Verification

Quality-checked contacts that protect your conversion rate.

Inbound Customer Care

24/7 empathetic support that scales with demand.

Outbound Sales

Trained closers driving revenue across your funnel.

Inbound Sales

High-converting agents turning interest into orders.

Chat Support

Real-time messaging across every customer channel.

Email Support

Brand-consistent responses, measured to SLA.

Virtual Assistants

Dedicated talent for ops, admin, and back-office.

AI Non-Voice Campaigns

Automated multi-touch outreach with human oversight.

Industries

Vertical Expertise That Compounds

Helping businesses build dedicated teams across multiple industries and specialized functions.

  • Software Developer
  • App Developer
  • Web Design and Developer
  • QA Analyst
  • Technical Support
  • Software Support
  • Network Systems Administrator
Why Soundbox

Built for enterprise reliability

24/7 Operations

Round-the-clock coverage with shift continuity.

Flexible Staffing

Scale up or down — no long-term lock-ins.

Dedicated Campaign Managers

A single owner for every campaign.

Quality Assurance Team

Continuous scoring, coaching, and calibration.

IT Infrastructure

Static IPs, secure workstations, monitored networks.

Business Continuity

Backup power and failover for zero downtime.

Process

From kickoff to scale in three steps

STEP 01

Meet & Greet

We learn your business, goals, and metrics that matter.

STEP 02

Campaign Planning & Agreement

Workflows, SLAs, and team composition are designed together.

STEP 03

Launch & Scale Operations

Go live with a dedicated team and a clear scaling roadmap.

Executive Note

Message from the Chief Executive Officer

Gerald Canada — President & Chief Executive Officer
Gerald Canada
President & Chief Executive Officer

In today's competitive marketplace, operational agility and cost-efficiency determine which companies thrive.

Finding the right talent shouldn't be your bottleneck. You need a reliable partner to handle recruitment, onboarding, and infrastructure seamlessly.

We founded Soundbox Networks LTD INC to bridge the gap between global enterprises and world-class office professionals.

We do not just fill seats; we build dedicated, high-performing offshore teams that integrate directly into your corporate culture.

Our rigorous vetting process ensures you get skilled professionals who drive productivity from day one.

By outsourcing your office staffing to us, you significantly reduce overhead costs without sacrificing operational quality.

We manage HR logistics, workplace infrastructure, and local compliance so your leadership can focus on strategic growth.

When you partner with us, you gain a scalable workforce that adapts to your business needs.

We remain committed to your operational excellence and long-term success.

Thank you for considering Soundbox Networks as your growth partner. We look forward to building the dedicated team your business deserves.

Gerald Canada
President & Chief Executive Officer
Leadership

Meet Our Leadership Team

Seasoned operators steering every department — from strategy to delivery.

Gerald Canada

Gerald Canada

President & Chief Executive Officer
Jason Somblingo

Jason Somblingo

Sales and Marketing
Marlyn Alayon

Marlyn Alayon

Human Resource Generalist
Analyn Pasaquian

Analyn Pasaquian

Administrative Manager
Ariel "Ayie" Pama

Ariel "Ayie" Pama

Operations
JM

John Martin Ramirez

IT Administrator
SA

Severo Abiero

Finance and Accounting
Contact

Let's design your campaign

Talk to our team about staffing, infrastructure, and a launch plan tailored to your operation.